Motorhome FAQ's

1. What items are included in the motorhome / campervan?

2. Where does the courtesy vehicle pick me up from?

3. How do I arrange the courtesy transfer?

4. Can I park and sleep in the Motorhome wherever I want, or do I have to stay in a campground?

5. Where can I empty the toilet and grey water?

6. Is a special driver's licence required to drive a motorhome or campervan in New Zealand?

7. What happens if the vehicle has a mechanical breakdown?

8. Is there is a minimum hire period?

9. Is there anywhere in New Zealand where motorhomes and campervans cannot be driven?

Q1. What items are included in the motorhome / campervan?

All vehicles are fully equipped with cooking equipment, duvets, sheets, towels, bathmats, cutlery, crockery, electric appliances, gas appliances, refreshments pack, regional guides, road atlas.

Q2. Where does the courtesy vehicle pick me up from?

Our private courtesy vehicle will collect you from the Airport, Ferry or Hotel. We will also drop you off after your Motorhome hire. Between 8am and 6pm 7 Days.

Q3. How do I arrange the courtesy transfer?

We do like to know in advance of your flight arrival details or desired pick up location. If you are arriving by plane, once you have cleared customs and immigration, dial 0800 808881 from a public pay phone(free phone call) Our courtesy vehicle will be with you in a matter of minutes.

Q4. Can I park and sleep in the Motorhome wherever I want, or do I have to stay in a campground?

While it is not always necessary to go to a campground every night we do recommend it every 3rd or 4th night to empty toilet and wastewater tanks and replenish your fresh water. The rule of thumb with stopping on the side of the road or bush reserve is - so long as there are no signs saying "No Parking/Overnight Camping" then it should be OK. Camps usually charge around NZ$25 - $35 per night depending on numbers and they do have very good facilities.

Q5. Where can I empty the toilet and grey water?

Dump stations are located in camp grounds and various tourist sites around New Zealand.

Q6. Is a special driver's licence required to drive a motorhome or campervan in New Zealand?

No. You will need to provide a valid non-provisional national driver's licence which has been held for at least one year. An international driver's licence is recommended but not obligatory. All drivers must be a minimum of 21 years-old. Drivers over the age of 75 years must supply a recent valid medical certificate to indicate that they do not have a health condition that would impair their ability to drive.

Q7. What happens if the vehicle has a mechanical breakdown?

Pacific Horizon has a 24 hour emergency freephone and a Nationwide network of reputable service agents to deal with any problems that may arise as quickly as possible.

Q8. Is there is a minimum hire period?

The minimum hire period is five (7) days. Days of hire are calculated on the number of calendar days, regardless of time of day for pick-up or drop-off.

Q9. Is there anywhere in New Zealand where motorhomes and campervans cannot be driven?

There are several roads recognised by the LTSA as being unfit for rental vehicles. They are Skippers Canyon (near Queenstown), 90 mile beach (Top of the North Island) Ball Hutt (Ski area near Christchurch). You are allowed to drive on unsealed roads although we strongly recommend you stay on the main sealed roads.